Shipping and Delivery Policy
All orders are shipped via UPS or USPS. Every order is shipped to arrive within 1 week of your event to ensure optimal freshness. We are not responsible for shipments that do not arrive in time due to carrier issues.
We take extra care when shipping the cookies. They are bubble wrapped and then bubble wrapped again. However - we cannot control how packages are handled in transit and we cannot offer refunds in the event of damages.
Return and Refund Policy:
We do not offer any refunds for any reason.
Privacy Policy
We take the privacy and security of your personal information very seriously. This privacy policy outlines how we collect, use, and protect any information you provide us when you visit our website and purchase our products.
Information We Collect
When you place an order on our website, we collect personal information such as your name, email address, phone number, and shipping address to fulfill your order. We may also collect information about your browsing behavior on our website through cookies and other tracking technologies.
How We Use Your Information
We use your personal information to process and fulfill your orders, communicate with you about your orders and other inquiries, and improve our website and services. We may also use your information to send you promotional emails about new products or special offers that we think may interest you.
Your Rights
You have the right to access, update, and delete your personal information that we have collected. You may also unsubscribe from our promotional emails at any time.
Changes to This Policy
We reserve the right to update this privacy policy at any time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about our privacy policy, please contact us at alexsbakeshopnj@gmail.com.
Allergy Information
Prepared in a bakery where allergens such as dairy, nuts or nut bi-products are used. We cannot guarantee these will be completely allergen-free.
Visit our FAQ for answers to frequently asked questions.